These terms and conditions apply to any service provided by Zanzibar Cab Taxi.
Since our services are getting recognition and also in great demand now, to ensure that we able to offer services fairly to all interested customers and to avoid unnecessary cancellations we do ask clients to pay a deposit to secure their booking.
Cancellation & Refund Policy
If you are not able to attend your booked transfer/transfers, we request that all cancellations be communicated by phone or email. The deposit or full payment is fully refundable if Zanzibar Cab receives your cancellation notice 24 hrs prior to the confirmed time of transfer. If you book for transport and fail to notify us within 24hrs , the deposit is non-refundable and you will be obliged to pay full amount.
When the client/s fail to keep time agreed , automatically is regarded as a breaching of agreement, to avoid cancellation its advised to call as early as possible for new arrangement. otherwise no compensation is provided.
